The situation with the COVID-19 outbreak can change quickly. On this page, we have key information and links for where to go for COVID-19 advice.
Auckland is at Alert Level 3. The rest of Aotearoa is at Alert Level 2, apart from special requirements being in place for those who live in or have been to certain areas around Upper Hauraki. Please follow the rules for these levels to help stop the spread of COVID-19.
On this page, you can find the following information:
- Alert Level 3
- Alert Level 2
- Delta is a more infectious COVID-19 variant
- Check whether you have been at a location of interest
- Who should get a COVID-19 test?
- Where to get a test
- Where to go for COVID-19 advice
- You should work from home if you can.
- Children and young people should learn from home.
- You can go to supermarkets and some food retailers, banks, pharmacies, petrol stations and some other places.
- Other businesses can open if they can have contactless pick-up or delivery, including takeaways.
- You can exercise outdoors, but stay close to home.
You can get your COVID-19 vaccinations if you are aged 16 or older. To make an appointment, go to Book My Vaccine or phone the COVID Vaccination Healthline on 0800 28 29 26 8am–8pm, 7 days a week. Read more about getting your COVID-19 vaccination.
When you leave your home, stay 2 metres away from other people. It's recommended you wear a mask whenever you leave home. It is a legal requirement for anyone 12 years and older to wear a face covering or mask when you access any of the services available under Level 3, such as the supermarket, pharmacy or health care, and when using or waiting for public transport and taxis. Read more about face masks.
Find out more about Alert Level 3.
At Alert Level 2, there are no restrictions on who can be included in your household bubble. You can go to work, and all businesses and services can open but legally must follow public health rules. Early learning services, schools, kura and tertiary education facilities are open to everyone.
Even if you have been vaccinated, you still need to follow the rules to keep everyone safe:
Wear a face covering
You legally must wear a face covering when:
- using public transport, airplanes (including in arrival and departure points such as train stations and bus stops) and in a taxi or ride-share vehicle
- visiting a healthcare or aged care facility
- inside retail businesses, such as supermarkets, pharmacies, shopping malls, indoor marketplaces, takeaway food stores, and public venues, such as museums and libraries
- visiting the public areas within courts and tribunals, local and central Government agencies, and social service providers with customer service counters.
It's also best if you wear a face covering when you cannot be at a physical distance from others. Read more about face masks and coverings.
Keep track of where you've been
Certain businesses and event organisers legally must have a way for you to record that you have entered their premises or attended a gathering or event.
Ways you can record your visit include:
- scanning in using the NZ COVID Tracer app
- providing your details to the location
- filling in your details on a slip of paper to put in a collection box
- using a location's existing record-keeping systems, such as swipe-card access or appointment bookings.
Find out more about keeping track of where you've been.
Keep up good hygiene practices
Get tested if you are sick
If you have cold, flu or COVID-19 symptoms, call:
- Healthline for free on 0800 358 5453
- your doctor or nurse, or
- your iwi health provider.
A health professional will let you know the next steps and if you should get a test. Find out more about getting tested for COVID-19.
The requirements above are to help stop the spread of COVID-19 in our communities. The Delta variant of COVID-19 is much more infectious than the original virus.
- It is estimated that, on average, one person infected with Delta may infect 5 or 6 other people.
- This is how Delta outbreaks in places overseas have grown so rapidly.
- People with Delta infections seem to carry much more virus (have a higher viral load) and for a longer period of time than those infected with the original virus or other variants.
- The time from exposure to the virus until first symptoms is shorter for the Delta variant.
- Some people may have no symptoms (asymptomatic) when infectious.
Read more about the new COVID-19 variants.
Please check whether you have been at any of the locations of interest listed on the Ministry of Health's website: COVID-19: Contact tracing locations of interest
If you have been at one of these locations, please self-isolate at your home or your accommodation and call Healthline on 0800 358 5453 for advice. This is free and you can call any time – it is open all day every day.
A section 70 order enables an authorised Medical Officer of Health to require those who have visited a location of interest to meet public health requirements. Read the current section 70 for New Zealand.
If you are a household member of a person who has been at a location of interest, please isolate at home until the person who was at the location receives a negative test (you do not need to be tested unless you are asked to be). Read the Section 70 notice
If you have cold or flu symptoms or if you have visited a location of interest, stay home and call your doctor, iwi health provider or Healthline 0800 358 5453. They will let you know whether you should have a COVID-19 test. Learn more: Do I need to get tested for COVID-19.
Covid-19 tests are free. If you need a test, you can get one at:
- your general practice (GP) – call ahead before you turn up
- a community testing centre.
You can search by suburb for clinics and testing centres near you on the HealthPoint website.
The following is a list of trusted sources to go for COVID-19 advice
Go to the Unite against COVID-19 website for all your COVID-19 questions, including those that are not health-related. They have translated resources available here. You can also follow Unite against COVID-19 on Facebook and get regular email updates by subscribing here.
Need an interpreter or information in another language?
See also translations on the Unite against Covid site, and the Ministry of Health's easy to read resources translated by the Red Cross into other languages and the Auckland Regional Public Health Service (ARPHS) website for health-related information and advice on COVID-19 in more 45 languages. Find your language and click to see translated resources and/or helpful regional websites here.
Resources for Māori
There is tailored and relevant information and resources available for Māori on how to manage the COVID-19 pandemic.
Resources for Pasifika communities
OLA LELEI Pacific Helpline (0800 652 535)
Prepare Pacific has information specifically for Pasifika communities on COVID-19. There are also videos on the Ministry for Pacific People's Facebook page, YouTube channel and the government’s COVID-19 website. Information for Pasifika peoples can also be found on the Ministry of Pacific Peoples website and on the Ministry of Pacific Peoples Facebook page.
COVID-19 including symptoms, how it is spread and what you can do to help prevent it
Unite against COVID-19 NZ Government, 2020
Covid-19 Education Immunisation Advisory Centre, NZ
COVID-19 (novel coronavirus) Ministry of Health, NZ
Coronavirus disease (COVID-19) outbreak World Health Organization
Easy to read information about COVID-19 Ministry of Health, NZ
Translated information about COVID-19 NZ Government, 2020