COVID-19 | Mate korona – what you need to know

The situation with the COVID-19 outbreak can change quickly. On this page, we have key information and links for where to go for COVID-19 advice.

From 11.59pm on 2 December 2021 Aotearoa New Zealand will be moving from the alert level system to the COVID-19 Protection Framework, also known as the traffic light system. There is a traffic light map available to show what colour each region is currently at. 

Read more about the COVID-19 Protection Framework.
Look at the traffic light map.

On this page, you can find the following information:

Delta is a more infectious COVID-19 variant 

The requirements above are to help stop the spread of COVID-19 in our communities. The Delta variant of COVID-19 is much more infectious than the original virus. 

  • It is estimated that, on average, one person infected with Delta may infect 5 or 6 other people.
  • This is how Delta outbreaks in places overseas have grown so rapidly.
  • People with Delta infections seem to carry much more virus (have a higher viral load) and for a longer period of time than those infected with the original virus or other variants.
  • The time from exposure to the virus until first symptoms is shorter for the Delta variant.
  • Some people may have no symptoms (asymptomatic) when infectious. 

Read more about the new COVID-19 variants.

Check whether you have been at a location of interest

Please check whether you have been at any of the locations of interest listed on the Ministry of Health's website: COVID-19 – contact tracing locations of interest 

If you have been at one of these locations, please self-isolate at your home or your accommodation and call Healthline on 0800 358 5453 for advice. This is free and you can call any time – it is open all day every day.

A section 70 order enables an authorised Medical Officer of Health to require those who have visited a location of interest to meet public health requirements. Read the current section 70 for New Zealand.

If you are a household member of a person who has been at a location of interest, please isolate at home until the person who was at the location receives a negative test (you do not need to be tested unless you are asked to be). Read the Section 70 notice

Who should get a COVID-19 test?

If you have cold or flu symptoms or if you have visited a location of interest, stay home and call your doctor, iwi health provider or Healthline 0800 358 5453. They will let you know whether you should have a COVID-19 test. Learn more: Do I need to get tested for COVID-19.

Where to get a test

Covid-19 tests are free. If you need a test, you can get one at:

You can search by suburb for clinics and testing centres near you on the HealthPoint website.

Read more about getting tested for COVID-19 and also see more COVID-19 outbreak topics

Where to go for COVID-19 advice

The following is a list of trusted sources to go for COVID-19 advice

Go to the Unite against COVID-19 website for all your COVID-19 questions, including those that are not health-related. They have translated resources available here. You can also follow Unite against COVID-19 on Facebook and get regular email updates by subscribing here.

The Ministry of Health also has up to date information on its websiteFacebook page and Twitter channel

The Government has also launched a WhatsApp channel Govt.NZl which is free to use on any mobile device and has information and news for the public, businesses, healthcare providers, not-for-profit organisations and local government. A Wellington region COVID-19 helpline is available from 7am–9pm on 0800 141 967.

Need an interpreter or information in another language?

  1. Feeling unwell? Call Healthline 0800 358 5453
  2. Immediately say your language you need, for example, ‘Korean’ and wait (it could take up to 5–10 minutes). Do not hang up!
  3. The Healthline staff have been briefed not to carry on talking in English to you if you have said the language you need first. You will be connected to an interpreter.
  4. You can tell the interpreter your health concerns as part of a three-way conversation with the Healthline staff.

See also translations on the Unite against Covid site, and the Ministry of Health's easy to read resources translated by the Red Cross into other languages and the Auckland Regional Public Health Service (ARPHS) website for health-related information and advice on COVID-19 in more 45 languages. Find your language and click to see translated resources and/or helpful regional websites here.

Resources for Māori

There is tailored and relevant information and resources available for Māori on how to manage the COVID-19 pandemic.

Resources for Pasifika communities

OLA LELEI Pacific Helpline (0800 652 535)

  • Vaka Tautua provides a free FREE national Pacific helpline anyone can call if they are feeling worried, stressed or concerned about anything and need someone to talk to, help and support.
  • The service is available in Samoan, Tongan, Cook Islands, Māori and English.
  • The free call phone line - 0800 652 535 (0800 Ola Lelei) is available Monday to Friday 8.30am to 5pm.
  • Visit their website for more information and for links to COVID-19 resources: https://www.vakatautua.co.nz/

Prepare Pacific has information specifically for Pasifika communities on COVID-19. There are also videos on the Ministry for Pacific People's Facebook page, YouTube channel and the government’s COVID-19 website. Information for Pasifika peoples can also be found on the Ministry of Pacific Peoples website and on the Ministry of Pacific Peoples Facebook page.

Resources for people with disabilities and their family/whānau

You need to do everything you can to prevent yourself from coming into contact with COVID-19. This means being careful, clean and making a plan. Don’t be scared, be prepared. Read more information for disabled people and their family and whānau. 

Paerangi is an online information and referral centre designed specifically for whānau hauā (whānau with impairments).

Looking after your mental wellbeing

If you or someone you know is struggling, there is help and support available. You don't have to go it alone. See also taking care of your mental wellbeing during the lockdown and helping kids cope with anxiety.

Support for people on their own or caring for a vulnerable person 

Register with wecare.kiwi to get advice and check-ins from trained and Police-vetted volunteers across New Zealand. Find out more at wecare.kiwi.

Information for people with diabetes

Based on overseas experience, it appears that people with diabetes who contract COVID-19 are at increased risk of serious complications of the infection, including respiratory failure and death. This means you need to take particular care of yourself during this time. Read more about diabetes and COVID-19.

Learn more

COVID-19 including symptoms, how it is spread and what you can do to help prevent it
Unite against COVID-19 NZ Government
Covid-19 Education Immunisation Advisory Centre, NZ
COVID-19 (novel coronavirus) Ministry of Health, NZ
Coronavirus disease (COVID-19) outbreak World Health Organization
Easy to read information about COVID-19 Ministry of Health, NZ
Translated information about COVID-19 NZ Government
COVID-19 protection framework NZ Government

Credits: Health Navigator Editorial Team. Last reviewed: 08 Sep 2021