Support services and information for people with experience of drug or alcohol use and their family/whānau.
Services won’t be able to help you if you contact them while you are intoxicated. In crisis? If you are really sick or concerned about someone’s condition call 111, ask for an ambulance.
Help with alcohol and drug problems
The following links take you to the Ministry of Health website.
Online resources Website information and resources for those seeking help and advice for their alcohol or drug use.
Community treatment services Information about services in the community to help with alcohol or drug problems for yourself or someone you care about.
Live-in treatment services Residential services provide a live-in situation for people who are finding it hard to manage their alcohol or drug use in their daily lives.
Help for families, whānau, friends Website information, resources and tools for those concerned for someone who may have a problem with alcohol or drug use.
Support services directory
Below are a list of some alcohol and drug support services. Find more services at Healthpoint.
Alcohol.org.nz
Comprehensive information, help and advice for adults, parents and caregivers of children and teenagers, older people.
Alcoholics Anonymous
Freephone 0800 229 6757. Includes contacts for AA meetings or confidential AA counsellors.
Alcohol and drug support – Salvation Army
Freephone 0800 530 000. Links to Salvation Army Centres and services throughout NZ.
Alcohol Drug Helpline
Freephone 0800 787 797. A service directory with quick access links to providers.
Al-Anon/Alateen
Freephone 0508 425266. Hope and help for young people and adults who are the relatives and friends of a problem drinker.
Asian Health Services
Phone (09) 486 8314. Health services and health information for the Asian population.
Brave Hearts NZ
A support service for family members of people with addiction issues, including group meetings, peer support, and counselling.
CareNZ
Individual and group counselling for people with addiction issues, and individuals dealing with someone else’s substance use issues. Operating in Counties Manukau, the Waikato Region, Greater Wellington and Christchurch.
Community Alcohol and Drug Services (All regions)
Support for alcohol and drug treatment across NZ.
DrugHelp
A website for people who are concerned about how drugs are affecting their lives – whether it’s because of their own use or because someone close to them has a problem.
Emerge Aotearoa
Phone (09) 265 0255. Community-based mental health, addiction, and disability support, and social housing services nationwide.
Family Mental Health Support Inc South Canterbury
Phone 0800 732 000 or email office@famhs.nz. A free support service that offers a range of support options that might include information and education about mental illness and addiction, problem-solving, crisis planning and liaison/advocacy with other services. Referrals come from all sources, including self referrals.
Finding alcohol, drug and gambling support Auckland region, AOD Provider Collaborative.
Fetal Alcohol Network NZ
Phone (09) 520 7037. A network for families living with Fetal Alcohol Syndrome in New Zealand.
GROW Mental Health
Phone or text 021 049 1360. A free service providing community support groups for mental illness and personal development, face-to-face or online. Illnesses include depression, anxiety, bipolar disorder, schizophrenia, suicidal thoughts, PTSD, addictive behaviours and psychosis.
Kina Families & Addiction Trust
Information and support for families and friends of people with addiction issues.
Living sober
Information about getting help, tools and resources for staying sober, community blog posts.
MASH Trust
Freephone 0800 627 4878 or email manawatu@mashtrust.org.nz. Provides a wide range of support services for people with mental health conditions, intellectual or physical disabilities, alcohol and addiction struggles and youth respite care throughout the lower North Island in the Wellington, Kapiti, Horowhenua, Palmerston North and Hawkes Bay regions.
Ora Toa Mauriora is a kaupapa Māori Primary Mental Health and Addictions service based in Wellington. We provide free services to assist and support rangatahi and their whānau. Ora Toa Mauriora endeavours to provide culturally appropriate, quality care services for all people.
Narcotics Anonymous
Phone 0800 628 632. Support for men and women from all walks of life for whom drugs had become a major problem, who meet regularly to help each other stay clean, and recover from the effects of addiction in their lives.
New Zealand 'P' Pull – Facebook
Group offering support for problems with methamphetamine (meth, P).
NZ Drug Foundation
Phone (04) 801 6303. Information, news, resources, links and more.
Odyssey House
Phone (09) 638 4957. Resources for patients and family/whānau
Opt for Wellbeing – Werry Workforce Whāraurau
Treatment resources and advice on youth addiction and co-existing problems – for clinicians, families and young people.
Pot Help
Information and online support resource for people who are concerned about how cannabis use is affecting their lives.
Rangatahi - Alcohol & Other Drug Services
Phone (09) 263-8040. Provide alcohol and drug education within a tikanga youth leadership programme.
Rangitāne o Tamaki nui a Rua Incorporated
Phone 06 374 6860 or email tamakinuiarua@rangitane.co.nz. Provides a wide range of support services to whānau ranging from alcohol & drug, smoking, mental health, asthma to screening in the Tararua region.
The Level
A straight-up guide for people who use drugs.
Whaiora Online
Online community to help you find support and advice.
Wings Trust
A residential programme for adults over 18 years of age who have already detoxed and have remained alcohol free for at least 5 continuous days. The programme supports recovery and community integration.
Youthline
Phone 0800 376 633. Support for young people.