Health365 is an internet service provided in partnership with your GP, which gives you secure access to your own medical records and a range of time saving services. Health 365 is a website that you can access through your mobile device.
Health 365 is a website that allows you to:
Note: not all features are automatically enabled. Each GP practice chooses what feature to enable.
- view long term conditions and regular medications, allergies, immunisations, laboratory test results
- request prescriptions
- book appointments
- ask your doctor a question securely for a fee
- view clinical notes
- view account
- view recalls
- view previous measurements (BP, weight, height etc).
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Note: Your healthcare provider may charge you for various services accessed through the app such as reordering prescriptions and advice.
Learn more about app charges
Not all GPs across New Zealand have the Health 365 patient portal. Check with your GP if they do. To get access your practice can sign you up. They will send you an invite by email. On receiving the email, follow the provided link to the website. Enter the provided user name and password. For more information, see Health 365 and for a detailed review, see Reviews.
Privacy and security
Your information is only accessible to yourself and is protected by the user name and password. You will be asked to change the initial password with your own password. None of your health information is stored by Health 365. Health 365 provides a channel, guarded by multiple layers of encryption, that connects you with the data stored by your healthcare provider. Your healthcare provider, in consultation with you, has absolute control over who can access your data. Read more about privacy and security.
Date of review: March 2018
Health 365 User guide for patients Dec 2016
Patient portals Ministry of Health, NZ
Disclaimer: Health Navigator’s app library is a free consumer service to help you decide whether a health app would be suitable for you. Our review process is independent. We have no relationship with the app developers or companies and no responsibility for the service they provide. This means that if you have an issue with one of the apps we have reviewed, you will need to contact the app developer or company directly.
Did you find this information useful?
Reviewer: Member of the public, Auckland, New Zealand, October 2021
Comments: Can't find where to sign in.
Reviewer: Member of the public, Auckland, New Zealand, August 2021
Comments: This is only a website, I don't think there is an app for it at this stage, but it is easy to use. You can book your appointments, pay and reorder prescriptions online, see all your lab results, see your medical history from years ago which automatically appears once you join. Overall, it's a good medical tool to help keep you up to date with your health.
Reviewer: Member of the public, Nelson, New Zealand, May 2020
Comments: Could not select year easily. Scrolling month by month from 2020 to 1957 was painful. Then the app would not accept email link password so I could set a password. Gave up in even trying to access the app.
Reviewer: Jeremy Steinberg, GP, FRNZCGP
Date of review: March 2018
Comments: Has very restrictive character limit for asking clinical questions/virtual consultations (320 characters - only slightly longer than the maximum tweet length of 280 character). Viewing long term conditions doesn't show the full information (only the coding not the attached extra information. Most of the time a doctor will put in the clinical code for your condition. e.g. they might put stroke. The doctor will then normally attach extra information about this manually such as "stroke in 2005, likely due to atrial fibrillation." Health 365 only shows you the code, which is not particularly useful. I have asked them to add this feature many times and I know many of my colleagues have as well). cannot view clinic letters. no integrated appointment reminders. not very responsive to feature requests. no two factor authentication.