Video explaining "active listening" – a great way to improve your listening skills.
Improve your listening skills with active listening
Listening is one of the most important skills you can have. Being a good listener has a positive impact on all areas of your life. Research suggests, however, that we only remember 25-50% of what we hear – we could be missing important messages!
Active listening is when you make a conscious effort to hear what the other person is saying, by paying close attention to them and not allowing yourself to be distracted.
(Mind Tools, UK, 2015)