In New Zealand, we have an aim, set by the Ministry of Health, that disabled people are able to live in their homes and participate in their communities as other New Zealanders do. We also have a Code of Rights that outlines the rights and duties of both consumers and health providers to ensure everyone is treated with respect, dignity, to be fully informed and much more.
The Code of Rights
The Code of Rights establishes the rights of consumers and the obligations and duties of providers to comply with the Code. It is a regulation under the Health and Disability Commissioner Act.
Clause Two is often displayed on posters and in hospitals or medical clinics. This details the 10 rights of consumers and the duties of providers.
Right 1: The right to be treated with respect.
Right 2: The right to freedom from discrimination, coercion, harassment and exploitation.
Right 3: The right to dignity and independence.
Right 4: The right to services of an appropriate standard.
Right 5: The right to effective communication.
Right 6: The right to be fully informed.
Right 7: The right to make an informed choice and give informed consent.
Right 8: The right to support.
Right 9: Rights in respect of teaching or research.
Right 10: The right to complain.
Read the rest of the Code of Rights on the Health & Disability Commission website.
Disability Support Services plans and funds disability support services and administers the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003.
Contact Disability Support Services
Call free on 0800 DSD MOH (0800 373 664)
Email at firstname.lastname@example.org
To learn more about the following areas, visit the Ministry of Health website:
- Equipment and modification services provide free or subsidised equipment and modifications to people with disabilities
- Intellectual Disability Act 2003
Māori disability support services
Each region has a number of Māori provider organisations offering services for Māori that can provide services specifically for Māori who have a disability.
- Visit the Māori Health Provider map and directory to find services near you.
Pasifika disability support services
There are Pasifika provider organisations offering services for Pasifika who have a disability and have services specifically for Pasifika throughout New Zealand. Contact your local medical clinic to find out what services are near you.
Do you wish to make a complaint?
Health and Disability Commissioner The Health and Disability Commissioner helps ensure your rights are upheld and complaints are taken care of.
Whāia Te Ao Mārama – The Māori Disability Action Plan Ministry of Health, NZ
Office for Disability Issues The Office for Disability Issues is a strategic and whole-of-government focused policy group, located within the Ministry of Social Development. It was established in 2002 to provide dedicated support to the Minister for Disability Issues and to be the focal point in government on disability issues.
Web Accessibility Initiative Comprehensive website providing strategies, guidelines and resources to make the Web accessible to people with disabilities. Includes hosting the Web Content Accessibility Guidelines (WCAG) 2.0 and a range of accessibility related working groups.
- Web standards ICT.Govt.nz
- Web Accessibility Initiative
- Easy Read Information, Office for Disability Issues Ministry of Social Development
- Accessible language NZ Government Web Standards Toolkit