COVID-19 | Mate korona – what you need to know

The situation with the COVID-19 outbreak can change quickly. On this page, we provide key information and links for where to go for COVID-19 advice.

All of Aotearoa New Zealand is now at the red setting. The traffic light system (COVID-19 Protection Framework) protects Aotearoa New Zealand from COVID-19 while allowing people with My Vaccine Pass more freedom.

Read more about the COVID-19 Protection Framework.
Look at the traffic light map.

On this page, you can find the following information:

Omicron is a more infectious COVID-19 variant 

The Omicron variant of COVID-19 is much more infectious than previous variants, including Delta. 

  • Omicron is more transmissible – case numbers may double every 2–4 days. That is why Omicron outbreaks in places overseas have grown so rapidly.
  • A booster dose of the COVID-19 vaccine 4 months after the end of your first vaccination course will increase your protection against Omicron – especially your protection against severe disease needing hospitalisation. People 18 years and older who have not had a booster dose have less protection against the transmission of Omicron than they had for Delta. Read more about getting your booster dose. 
  • Omicron probably causes similar symptoms to other variants, such as Delta. However, evidence so far is that in countries that have most people vaccinated, many people may not have any symptoms at all, but can still pass the virus on to other people.

Read more about the Omicron variant.

What can I do now?
  • If you are eligible to have your COVID-19 vaccine booster shot, please make a booking here. 
  • 5–11 year olds are now able to receive the paediatric Pfizer vaccine.
  • Prepare a kit for your home and make a plan for what will happen if you or someone in your household becomes a positive COVID-19 case. Think about who might care for tamariki/children, dependent adults and pets if you are too unwell to look after them. Prepare and stay safe.
  • Continue to follow good hygiene practices wherever you go: Mask, Scan and Pass
  • If you are travelling around the country over summer, have a plan in place for what happens if you become unwell or test positive. See advice here.

Check whether you have been at a location of interest

Please check whether you have been at any of the locations of interest listed on the Ministry of Health's website: COVID-19 – contact tracing locations of interest. 

If you have been at one of these locations, please self-isolate at your home or your accommodation and call Healthline on 0800 358 5453 for advice. This is free and you can call any time – it is open all day every day.

A section 70 order enables an authorised Medical Officer of Health to require those who have visited a location of interest to meet public health requirements. Read the current section 70 for New Zealand.

If you are a household member of a person who has been at a location of interest, please isolate at home until the person who was at the location receives a negative test (you do not need to be tested unless you are asked to be). Read the Section 70 notice

Who should get a COVID-19 test?

If you have cold or flu symptoms or if you have visited a location of interest, stay home and call your doctor, iwi health provider or Healthline 0800 358 5453. They will let you know whether you should have a COVID-19 test. Learn more: Do I need to get tested for COVID-19.

Where to get a test

Covid-19 tests are free. If you need a test, you can get one at:

You can search by suburb for clinics and testing centres near you on the HealthPoint website. Read more about getting tested for COVID-19 and also see more COVID-19 outbreak topics. 

Where to go for COVID-19 advice

The following is a list of trusted sources to go to for COVID-19 advice

Go to the Unite against COVID-19 website for all your COVID-19 questions, including those that are not health-related. They have translated resources available here. You can also follow Unite against COVID-19 on Facebook and get regular email updates by subscribing here.

The Ministry of Health also has up to date information on its website, Facebook page and Twitter channel. 

A national COVID-19 healthline is available anytime on 0800 358 5453. Wellington region COVID-19 helpline is available from 7am–9pm on 0800 141 967.

The Government has also launched a WhatsApp channel Govt.NZl which is free to use on any mobile device and has information and news for the public, businesses, healthcare providers, not-for-profit organisations and local government. 

Need an interpreter or information in another language?

  1. Feeling unwell? Call Healthline 0800 358 5453
  2. Immediately say your language you need, for example, ‘Korean’ and wait (it could take up to 5–10 minutes). Do not hang up!
  3. The Healthline staff have been briefed not to carry on talking in English to you if you have said the language you need first. You will be connected to an interpreter.
  4. You can tell the interpreter your health concerns as part of a three-way conversation with the Healthline staff.

See also translations on the Unite against COVID site, and the Ministry of Health's easy to read resources translated by the Red Cross into other languages and the Auckland Regional Public Health Service (ARPHS) website for health-related information and advice on COVID-19 in more 45 languages. Find your language and click to see translated resources and/or helpful regional websites here.


Resources for Māori

There is tailored and relevant information and resources available for Māori on how to manage the COVID-19 pandemic.

Resources for Pasifika communities

OLA LELEI Pacific Helpline (0800 652 535)

  • Vaka Tautua provides a free FREE national Pacific helpline anyone can call if they are feeling worried, stressed or concerned about anything and need someone to talk to, help and support.
  • The service is available in Samoan, Tongan, Cook Islands, Māori and English.
  • The free call phone line - 0800 652 535 (0800 Ola Lelei) is available Monday to Friday 8.30am to 5pm.
  • Visit their website for more information and for links to COVID-19 resources: https://www.vakatautua.co.nz/

Prepare Pacific has information specifically for Pasifika communities on COVID-19. There are also videos on the Ministry for Pacific People's Facebook page, YouTube channel and the government’s COVID-19 website. Information for Pasifika peoples can also be found on the Ministry of Pacific Peoples website and on the Ministry of Pacific Peoples Facebook page.


Resources for people with disabilities and their family/whānau

You need to do everything you can to prevent yourself from coming into contact with COVID-19. This means being careful, clean and making a plan. Don’t be scared, be prepared.

Read more information for disabled people and their family and whānau. 

Paerangi is an online information and referral centre designed specifically for whānau hauā (whānau with impairments).


Looking after your mental wellbeing

If you or someone you know is struggling, there is help and support available. You don't have to go it alone. See also taking care of your mental wellbeing during the lockdown and helping kids cope with anxiety.


Support for people on their own or caring for a vulnerable person 

Register with wecare.kiwi to get advice and check-ins from trained and Police-vetted volunteers across New Zealand. Find out more at wecare.kiwi.


Information for people with diabetes

Based on overseas experience, it appears that people with diabetes who contract COVID-19 are at increased risk of serious complications of the infection, including respiratory failure and death. This means you need to take particular care of yourself during this time. Read more about diabetes and COVID-19.

What happens if somebody in my home gets COVID-19?

If you, or somebody else in your household tests positive for COVID-19 you will all need to stay at home and isolate to stop spreading the virus to anyone else. You can find out more about stopping the spread of COVID-19 in your home and how to isolate at home.

You will be contacted by a designated person to see how you are and whether you have any specific needs. They will regularly check on you to see how you are doing. If you are well enough to stay in your home you will be given information about what to do and a symptom diary to use. This is to help you keep track of how you are feeling and to record if your symptoms are getting better, worse or are staying the same. If needed, you will also be given a pulse oximeter to check your oxygen levels and heart rate. You can learn more about how to manage your COVID-19 symptoms. 

You can read more about the timeline for health, wellbeing and welfare checks you will receive, and the Ministry of Health has provided information on how to access more support if you need it. 

If you are concerned about your own health or that of a family/whānau member with COVID, ring your doctor/healthcare provider. If it is after hours you can ring the COVID-19 Healthline (0800 358 5453) for advice. If you are very concerned that somebody is deteriorating (getting worse) fast, call 111 right away.

Learn more

COVID-19 including symptoms, how it is spread and what you can do to help prevent it
Unite against COVID-19 NZ Government
Covid-19 Education Immunisation Advisory Centre, NZ
COVID-19 (novel coronavirus) Ministry of Health, NZ
Coronavirus disease (COVID-19) outbreak World Health Organization
Easy to read information about COVID-19 Ministry of Health, NZ
Translated information about COVID-19 NZ Government
COVID-19 protection framework NZ Government

Credits: Health Navigator Editorial Team.