SmartHealth app

SmartHealth is available to everyone covered by Waikato DHB services. When you sign up for SmartHealth, it connects you with online healthcare services through the HealthTap app.

This app is no longer available to New Zealand users.
Health Tap By HealthTap

The HealthTap apps allows you to:

  • talk to an out-of-hours doctor by video, voice or text chat 
  • access doctor-approved health information on topics, conditions, treatment and research
  • connect to your health care team
  • schedule an online appointment with hospital specialists. 
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Available from

Note: you have to sign up via the app website first to get a secure log-in and access to the Waikato DHB services. Accessing the HealthTap app directly takes you to the United States services and information.

Cost Free
Note: the app is free but usual charges will apply for people receiving services from general practices through SmartHealth

What does the app do?

SmartHealth is available to everyone covered by Waikato DHB services. When you sign up for SmartHealth, it connects you with online healthcare services through the HealthTap app. 

The HealthTap apps allows you to:

  • talk to an out-of-hours doctor by video, voice or text chat 
  • access doctor-approved health information on topics, conditions, treatment and research
  • connect to your health care team
  • schedule an online appointment with hospital specialists. 

To register for SmartHealth you:

  • must be 16 years old or over 
  • must be a New Zealand citizen/resident 
  • have a personal email address (NOT a shared email address). You can only register one SmartHealth account per email address.
  • will need to provide one form of photo ID and take a clear photo of yourself.

Privacy and security

To sign up, you have to complete a sign up form. After 1-2 days, an email is sent to your personal email address with a link to get started. You will then need to create a password which will give you access to the HealthTap app. 
SmartHealth houses patient records using a cloud-based service and the system sits in the United States. See:

Are patient's health records safe? Read more about things you can do to improve your safety and security when using apps.

Review details

Date of review: January 2018

Learn more

Patient portals Ministry of Health, NZ

Credits: Editorial team. Last reviewed: 23 Jan 2018