Melon app

Melon app

  • A health and wellness app with a variety of programmes. This review is of the COVID-19 programme.
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Melon app By Melon Health

Features

  • Tracks sleep, activity, feelings.
  • Wellbeing articles and videos.
  • Shared community.
  • Personal coach.
Country of origin New Zealand
Clinical review 

For COVID-19:

5 star review


Read a clinical review below.

Security and privacy Does the app:
  • Collect medical information? Yes
  • Require a login? Yes
  • Have password protection? Yes
  • Have a privacy policy? Yes
  • Require internet access to use? Yes

Read more about safety and security when using apps.

Brochures:
Tips to improve your privacy and security [PNG, 200 KB] Health Navigator Charitable Trust, NZ
Staying safe online(external link) Netsafe, NZ

Cost Free
How to get the app

The Melon app is a health and wellness app with a variety of programmes. The app is aimed at people who are feeling anxious or stressed during the COVID-19 pandemic. The app has the following main sections:

  • Program, also called 'Living well program', which has 4 modules covering COVID-19-related anxiety, staying connected, making the most of self-isolation and looking after yourself and others. The modules cover standard psychological tools.
  • Health journal in which you can record your sleep, activity and feelings. It integrates with multiple third-party wellness tools like Fitbit and Strava. 
  • Community, which is a shared online community in which you can ask questions and share ideas and thoughts anonymously. 
  • Resources has multiple videos, podcasts and articles on a range of wellbeing topics. 
  • I need help has an emergency contact list and emergency exercises. 

For the complete app description, go to the app website(external link), Google Play(external link), App Store(external link) or, for a more detailed review, see reviews below.

PROS CONS 

 The Community section is quite active and has quite involved community support workers (13 at the time of writing).

Send private messages to a support worker for coaching.

Has a medical records section where you can add images of your medical notes.

Weekly wellbeing survey with tracking.

Optional notifications and reminders.

Free for COVID-19. They advertise other programmes for long-term conditions, such as diabetes, but Healthify has only reviewed the COVID-19 programme.

The program section has no way of tracking progress and doesn't have any interactive worksheets.

✘ The resources and program sections seem to use WebView, which leads to some minor navigation problems.

✘ The medical records section only supports images, not documents or free text.

It's not optimised for tablet and uses a zoomed-in phone version with large black bars.

Clinical review

For COVID-19:

5 star review



Reviewer
: Jeremy Steinberg, GP, FRNZCGP
Date of review: April 2020
Platform: Android and Apple
Version: 3.22.0

Comments: The Melon app is a very well fleshed out wellbeing app with a good community section, multimedia resources and other extras. The multiple active community support workers are a great resource to have in this app. The website advertises programmes for multiple long-term conditions such as diabetes and cancer. These were not available to Healthify for review, and only the free COVID-19 programme was reviewed. I wouldn’t hesitate to recommend this to anyone struggling psychologically during the COVID-19 pandemic.
Safety concerns: None.
New Zealand relevance: It is a New Zealand-based app.


User review

1 star review



Reviewer
: Member of the public, NZ
Date of review: June 2020 

Comments: Too many private identifying questions. Too long process to access non-private data. Lost interest before finished trying to sign up.

Disclaimer: The NZ Health App Library is a free consumer service to help you decide whether a health app would be suitable for you. Our review process is independent. We have no relationship with the app developers or companies and no responsibility for the service they provide. This means that if you have an issue with one of the apps we have reviewed, you will need to contact the app developer or company directly.

Credits: Healthify editorial team. Healthify is brought to you by Health Navigator Charitable Trust.