The app, created by the NZ Red Cross, is a useful source of information for everyday first aid and common emergency situations such as choking, asthma attack, head injury, heart attack. For emergency scenarios, the app provides brief information on how to manage the situation step-by-step, and allows you to call local emergency numbers from the app. Some scenarios have a short video on what to do and how to do it. For anyone wanting to learn first aid, the app has a learn section and a test section. The app also has a useful section on how to prepare for some common emergency situations such as earthquakes.
✔ Once downloaded, no internet access is needed
✔ Easy, simple to understand information.
✔ The videos are clear, short and to the point.
✔ For people traveling overseas, the app notifies you of the local emergency contact information and key phrases in the local language that may be useful in an emergency.
✔ Information is current and updated regularly for example the section on Zika virus has the Ministry of Health recommendations.
✔ The checklist display is very helpful as a reminder of what to do.
✘ The icons indicating the separate sections are not intuitive especially for use in an emergency.
✘ Could not easily find information on how to do CPR.
✘ All videos and written information is in English. Would be useful to have information available in other common languages in NZ such as Maori and Chinese.
✘ Some of the medical terms may be difficult to understand such as anaphylaxis.
✘ A useful feature in an emergency would be the ability to search on a term such as choking, rather than having to figure out where the info is housed in the app.
Date of review: November 2016 Platform reviewed: Android App version: 2.0 Download size: 57.6 MB
The following resources provide more detailed information:
The formal app review is based on the Mobile App Rating Scale (MARS) developed by researchers at Queensland University of Technology, Australia.(1) It is designed to score apps on a few comprehensive dimensions — engagement, functionality, aesthetics, and information quality. Each dimension comprises several items which are rated on a 5-point scale from “1. Inadequate” to “5. Excellent”. Read more about the MARS scale.
The mean score is the mean of two independent reviewers' ratings:
The tech review relates to the technical aspects of the app, such as security, privacy, etc.
Reviewer: Mark Rainford, Business Analyst, November 2016
The following links provide more detailed information on the technical aspects of apps.